Pricing & Billing
Envio offers flexible pricing options to meet the needs of projects at different stages of development.
Pricing Plans
Envio Cloud offers flexible pricing plans to match your project's needs, from free development environments to enterprise-grade dedicated hosting.
For the most up-to-date pricing information, detailed plan comparisons, and feature breakdowns, please visit our official Envio Pricing Page.
Available Plans:
| Plan | Price | Intended for |
|---|---|---|
| Development | Free | Testing, prototyping, and development. 30-day max lifespan, subject to fair usage limits |
| Production Small | Paid | Getting started with production deployments |
| Production Medium | Paid | Scaling your indexing operations with higher limits |
| Production Large | Paid | High-volume production workloads |
| Dedicated | Custom | Ultimate performance, isolated infrastructure, and custom SLAs |
What's included across paid plans:
- Higher event processing and storage limits (increases with each tier)
- Higher query rate limits on your GraphQL endpoint
- Effect API cache support for faster re-indexing (Medium plans and up)
- Monitoring, alerts, and deployment management
- Priority support (Dedicated plan)
The free development plan is intended for testing and development purposes only and should not be used as a production environment. Development plan deployments have a maximum life span of 30 days and Envio makes no guarantees regarding uptime, availability, or data persistence for deployments on the development plan. If you choose to use a development plan deployment in a production capacity, you do so entirely at your own risk. Envio assumes no liability or accountability for any downtime, data loss, or service interruptions that may occur on development plan deployments.
For detailed feature explanations, see our Features page. For deployment instructions, see our Deployment Guide. Not sure which option is right for your project? Book a call with our team to discuss your specific needs.
Billing FAQ
Most of these answers come from our Terms of Service, which is the source of truth if anything here differs.
When am I charged?
Plan fees are charged upfront for the plan you select. Any usage above what your plan includes is billed separately at the end of the monthly billing cycle. If that extra usage grows past a significant threshold, we may charge for it before the cycle ends.
What happens if a payment fails?
If a payment fails, we may retry the charge or suspend access until the outstanding amount is settled. Continued failed payments may result in account termination.
How does cancelling work?
You can cancel a subscription at any time. A cancellation takes effect at the end of the current monthly billing cycle for monthly subscriptions, and at the end of the current annual billing cycle for annual subscriptions.
To cancel, open the subscription management page in Envio Cloud and cancel the subscription there, or cancel it through the Stripe portal.
Where do I find my invoices?
Invoices are handled through Stripe. The subscription management page in Envio Cloud shows recent payments and invoices under each subscription. For your full invoice history, click the manage billing button on that page to open the Stripe portal.
How do I change my billing email?
Open the subscription management page in Envio Cloud, click the manage billing button to enter the Stripe portal, and update your billing information there.
Can I pay in crypto?
Only Dedicated plans paid yearly can be paid in crypto.
Can I get a refund?
No. All payments are non-refundable, and we do not provide refunds or credits for unused service, partial subscription periods, downgrades, or cancellations.
Is there a discount for paying yearly?
Yes. Production plans can be billed yearly at a lower price than paying month to month. See the hosting pricing page for the current yearly prices. Dedicated plans are custom priced.
Can I use the free Development plan in production?
No. The Development plan is for testing and development only, and we do not recommend it for commercial use. Deployments on it are deleted after 30 days at most, and we make no guarantees on uptime, availability, or data persistence. See the fair usage limits for the full rules.
How does overage work on HyperSync?
On HyperSync plans with overage, you can burst past your plan's base request rate and pay only for the requests above it. See the HyperSync pricing page for the current rates and burst limits on each plan.