Skip to main content

Hosted Service Features

Our hosted service includes several production-ready features to help you manage and secure your indexer deployments.

Plan Availability

Most features listed on this page are available for paid production plans only. The free development plan has limited features and is designed for testing and development purposes. View our pricing plans to see what's included in each plan.

IP Whitelisting​

Coming Soon!

Full support for whitelisting is in active development.

Control access to your indexer by restricting requests to specific IP addresses. This security feature helps protect your data and ensures only authorized clients can query your indexer.

Benefits:

  • Enhanced security for sensitive data
  • Prevent unauthorized access
  • Control API usage from specific sources
  • Ideal for production environments with strict access requirements

Built-in Alerts​

Stay informed about your indexer's health and performance with our integrated alerting system. Configure multiple notification channels and choose which alerts you want to receive.

Version Requirement

This feature is only available for indexers deployed with version 2.24.0 or higher.

Notification Channels​

Configure one or multiple notification channels to receive alerts:

  • Discord
  • Slack
  • Telegram
  • Email

Zero-Downtime Deployments​

Update your indexer without any service interruption using our seamless deployment system with static production endpoints.

How it works:

  • Deploy new versions alongside your current deployment
  • Each indexer gets a static production endpoint that remains consistent
  • Use 'Promote to Production' to instantly route the static endpoint to any deployment
  • All requests to your static production endpoint are automatically routed to the promoted deployment
  • Maintain API availability throughout upgrades with no endpoint changes required

Key Features:

  • Static Production Endpoint: Consistent URL that never changes, regardless of which deployment is active
  • Instant Switching: Promote any deployment to production with zero downtime
  • Rollback Capabilities: Quickly switch back to previous deployments if needed
  • Seamless Updates: Your applications continue working without any configuration changes

Deployment Location Choice​

Coming Soon!

Full support for cross-region deployments is in active development. If you require a deployment to be based in the USA please contact us through our support channel on discord.

Availability: Dedicated plans only

Choose your primary deployment region to optimize performance and meet compliance requirements.

Available Regions:

  • USA
  • EU

Benefits:

  • Reduced latency for your target users
  • Data residency compliance support
  • Custom infrastructure configurations
  • Dedicated infrastructure resources

Direct Database Access​

Availability: Dedicated plans only

Access your indexed data directly through SQL queries, providing flexibility beyond the standard GraphQL endpoint.

Use Cases:

  • Complex analytical queries
  • Custom data exports
  • Advanced reporting and dashboards
  • Integration with external analytics tools

Powerful Analytics Solution​

Availability: Dedicated plans only (additional cost)

A comprehensive analytics platform that automatically pipes your indexed data from PostgreSQL into ClickHouse (approximately 2 minutes behind real-time) and provides access through a hosted Metabase instance.

Technical Architecture:

  • Data Pipeline: Automatic replication from PostgreSQL to ClickHouse
  • Near Real-time: Data available in an analytics platform within ~2 minutes
  • Frontend: Hosted Metabase instance for visualization and analysis
  • Performance: ClickHouse optimized for analytical queries on large datasets

Capabilities:

  • Interactive, customizable dashboards through Metabase
  • Variety of visualization options (charts, graphs, tables, maps)
  • Fast analytical queries on large datasets via ClickHouse
  • Ad-hoc SQL queries for data exploration
  • Automated alerts based on data thresholds
  • Team collaboration and report sharing
  • Export capabilities for further analysis
tip

For deployment instructions and limits, see our Deployment Guide. For pricing and feature availability by plan, see our Billing & Pricing page.