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Hosted Service Features

Our hosted service includes several production-ready features to help you manage and secure your indexer deployments.

Plan Availability

Most features listed on this page are available for paid production plans only. The free development plan has limited features and is designed for testing and development purposes. View our pricing plans to see what's included in each plan.

Deployment Tags​

Organize and identify your deployments with custom key/value tags. Tags help you categorize deployments by environment, project, team, or any custom attribute that fits your workflow.

How it works:

  • Add up to 5 custom tags per deployment via the deployment overview page
  • Each tag consists of a key (max 20 characters) and a value (max 20 characters, automatically lowercased)
  • Click "+ Add Tag" to create new tags, or click existing tags to edit or delete them

Special name Tag:

The name tag has special behavior—when set, its value is displayed directly on the deployment list, making it easy to identify deployments at a glance without navigating into each one.

Example Use Cases:

  • name: staging or name: production — quickly identify deployment purpose
  • env: staging / env: production — categorize by environment
  • team: frontend — organize by team ownership
  • version: v2 — track deployment versions

Benefits:

  • Quickly identify deployments in the list view
  • Organize deployments across multiple projects or environments
  • Add context and metadata to your deployments
  • Filter and locate deployments more efficiently

IP Whitelisting​

Availability: Paid plans only

Control access to your indexer by restricting requests to specific IP addresses. This security feature helps protect your data and ensures only authorized clients can query your indexer.

Benefits:

  • Enhanced security for sensitive data
  • Prevent unauthorized access
  • Control API usage from specific sources
  • Ideal for production environments with strict access requirements

Effect API Cache​

Availability: Medium plans and up

Speed up your indexer deployments by caching Effect API results. When enabled, new deployments will start with preloaded effect data, eliminating the need to re-fetch external data and significantly reducing sync time.

How it works:

  1. Save a Cache: From any deployment, click "Save Cache" to capture the current effect data
  2. Configure Settings: Navigate to Settings > Cache to manage your caches
  3. Enable Caching: Toggle caching on and select which cache to use for new deployments
  4. Deploy: New deployments will automatically restore from the selected cache

Key Features:

  • Quick Save: Save cache directly from the deployment page with one click
  • Cache Management: View, select, and delete caches from the Cache settings page
  • Automatic Restore: New deployments preload effect data from the active cache
  • Download Cache: Download caches for local development, enabling faster iteration without re-fetching external data

Benefits:

  • Dramatically faster deployment sync times
  • Reduced external API calls during indexing
  • Seamless deployment updates with preserved effect state
tip

Learn more about the Effect API and how caching works in our Effect API documentation.

Version Requirement

This feature is only available for indexers deployed with version 2.26.0 or higher.

Built-in Alerts​

Availability: Paid plans only

Stay informed about your indexer's health and performance with our integrated alerting system. Configure multiple notification channels and choose which alerts you want to receive.

Version Requirement

This feature is only available for indexers deployed with version 2.24.0 or higher.

Notification Channels​

Configure one or multiple notification channels to receive alerts:

  • Discord
  • Slack
  • Telegram
  • Email

Zero-Downtime Deployments​

Update your indexer without any service interruption using our seamless deployment system with static production endpoints.

How it works:

  • Deploy new versions alongside your current deployment
  • Each indexer gets a static production endpoint that remains consistent
  • Use 'Promote to Production' to instantly route the static endpoint to any deployment
  • All requests to your static production endpoint are automatically routed to the promoted deployment
  • Maintain API availability throughout upgrades with no endpoint changes required

Key Features:

  • Static Production Endpoint: Consistent URL that never changes, regardless of which deployment is active
  • Instant Switching: Promote any deployment to production with zero downtime
  • Rollback Capabilities: Quickly switch back to previous deployments if needed
  • Seamless Updates: Your applications continue working without any configuration changes

Deployment Location Choice​

Coming Soon!

Full support for cross-region deployments is in active development. If you require a deployment to be based in the USA please contact us through our support channel on discord.

Availability: Dedicated plans only

Choose your primary deployment region to optimize performance and meet compliance requirements.

Available Regions:

  • USA
  • EU

Benefits:

  • Reduced latency for your target users
  • Data residency compliance support
  • Custom infrastructure configurations
  • Dedicated infrastructure resources

Direct Database Access​

Availability: Dedicated plans only

Access your indexed data directly through SQL queries, providing flexibility beyond the standard GraphQL endpoint.

Use Cases:

  • Complex analytical queries
  • Custom data exports
  • Advanced reporting and dashboards
  • Integration with external analytics tools

Powerful Analytics Solution​

Availability: Dedicated plans only (additional cost)

A comprehensive analytics platform that automatically pipes your indexed data from PostgreSQL into ClickHouse (approximately 2 minutes behind real-time) and provides access through a hosted Metabase instance.

Technical Architecture:

  • Data Pipeline: Automatic replication from PostgreSQL to ClickHouse
  • Near Real-time: Data available in an analytics platform within ~2 minutes
  • Frontend: Hosted Metabase instance for visualization and analysis
  • Performance: ClickHouse optimized for analytical queries on large datasets

Capabilities:

  • Interactive, customizable dashboards through Metabase
  • Variety of visualization options (charts, graphs, tables, maps)
  • Fast analytical queries on large datasets via ClickHouse
  • Ad-hoc SQL queries for data exploration
  • Automated alerts based on data thresholds
  • Team collaboration and report sharing
  • Export capabilities for further analysis
tip

For deployment instructions and limits, see our Deployment Guide. For pricing and feature availability by plan, see our Billing & Pricing page.